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Frequently Asked Questions

How easy is it to use online event ticketing software in Kenya? Find answers to common questions about our services below. If you don't see your question, please reach out to us directly.

What is Ticket Point?

Ticket Point is Kenya's premier event booking and ticketing platform that enables individuals, companies, and organizations to manage ticket sales and QR Code certifications for their events. Our platform simplifies the entire process of event ticketing, from selling to validating tickets, all in one place.

How do I create an event on Ticket Point?

Creating an event on Ticket Point is simple. First, sign up for an account or log in if you already have one. Then, navigate to the 'Create Event' section, fill in the event details, including date, time, venue, and ticket types. Once you're done, publish your event to start selling tickets immediately.

Can I customize my event tickets?

Yes, Ticket Point allows you to fully customize your event tickets. You can choose different ticket types, set prices, and even add unique branding elements like your event logo and colors. Additionally, our platform generates QR Code certifications for secure and efficient ticket validation.

How does the QR Code certification work?

QR Code certification is a secure way to verify tickets at your event. Each ticket sold through Ticket Point comes with a unique QR Code that can be scanned at the event venue using any QR Code reader. This ensures that only valid tickets are admitted, preventing fraud and ensuring a smooth check-in process.

How do I receive payments for my event tickets?

Ticket Point integrates with popular Kenyan payment methods, including M-Pesa, credit/debit cards, and bank transfers. Once your event tickets are sold, you can withdraw your funds directly to your bank account or mobile money wallet. Payment is quick, secure, and convenient.

Can I track my event's ticket sales in real-time?

Yes, with Ticket Point, you can monitor your event's ticket sales in real-time. Our platform provides detailed analytics, showing you how many tickets have been sold, revenue generated, and other key metrics to help you manage your event effectively.

Is Ticket Point secure for both event organizers and attendees?

Absolutely. Ticket Point uses advanced security measures to protect both event organizers and attendees. Our platform encrypts all transactions and stores data securely, ensuring that your personal and financial information is always safe.

What types of events can I manage on Ticket Point?

Ticket Point is versatile and can be used to manage a wide range of events, including concerts, conferences, workshops, sports events, and more. Whether you're hosting a small local event or a large-scale gathering, Ticket Point has the tools you need to make your event a success.

How can I promote my event using Ticket Point?

Ticket Point offers several promotional tools to help you market your event. You can share your event link on social media, embed it on your website, or even send out promotional emails directly from the platform. Additionally, we provide SEO-friendly event pages that improve your event's visibility on search engines.

Does Ticket Point provide customer support?

Yes, Ticket Point provides 24/7 customer support to assist you with any issues or questions. Whether you need help setting up your event or managing ticket sales, our dedicated support team is here to ensure your experience with Ticket Point is seamless and successful.